FAQs

Do I have to pay any VAT taxes if I'm from the UK or the EU?

Absolutely NOT. You are not responsible for paying any taxes.

From where my items are coming from?
Little Triangle partners with global merchants in order to provide the best prices and the most exciting products. Our logistics partners have warehouses in Asia, Europe, and North America. Depending on availability, we could ship from any of our business partner's warehouse.

I just placed an order, when will it ship?
We try our best to ship items as fast as we can. Please allow 1-5 days production time for your order to ship out, average shipping times are 7-15 days.

Tracking numbers will be updated 1-5 days after your order has been SHIPPED. If you don't have a tracking number after 7 business please email us at support@little-triangle.com

What should I do if I provided an incorrect shipping addresses?
Please be sure to check your shipping address for errors before processing any orders.

We cannot be held responsible for orders lost during transit due to incorrect shipping addresses.

If you realize after placing your order you have given the wrong address, please contact our Support Team immediately via email at support@little-triangle.com

What is your refund policy?

We offer a Money-Back guarantee within 30 days after purchase. You can email us at support@little-triangle.com and we will send you a return label.

For returns, you will be responsible for paying your own shipping costs. The cost of shipping is not refundable.

We may be able to provide a prepaid return shipping label, and deduct the cost from your refund.

Please note: If your package is on the way, you must wait for it to arrive and return it before receiving a refund.

Can I cancel my order?
You are able to cancel your order with no penalty! You must cancel your order before it ships. While an order is in transit, it cannot be cancelled or refunded.

I have entered an incorrect address what do I do now?

If you have misspelled or auto filled in a incorrect address, simply reply to your order confirmation email and confirm. Once you double check if the address given is wrong kindly notify us via email at support@little-triangle.com. If the given address is wrong we can change the address to the correct one within 24 hours. No refund will be given after the 24 hours of incorrect submission.

How long does shipping take?
Shipping times vary as we do ship worldwide from different fulfillment centers based on your location. The average shipping time is 7-15 business days.

I have a question that wasn't answered, can you please help?
Absolutely! We are here to help you! Please send us an email to support@little-triangle.com and we will be happy to assist you in any way we can.

We do receive a large number of emails, If you wish to get a prompt response please attach your order number and address the problem clearly.